Atlassian Summit

Video Archive

Extending Your Service Desk

Brad Baker, Atlassian

Brad Baker, JIRA Service Desk architect, will present APIs in JIRA Service Desk and how you can use them to tune Service Desk to your IT team. We will allow time for Q&A on proposed extensions, and gather feedback on how helpful they will be to you.

See the Q&A from this talk and others here

Presentation video

Presentation slides

About the speaker

Brad Baker, Architect, Atlassian

Brad has worked in the software industry for 23 years, which in Internet time is forever. He likes to know how software works from the big picture to the small details. Brad has worked on the JIRA family of products for seven years and has been a member of the JIRA, JIRA Capture, JIRA Agile, and now JIRA Service Desk teams.