Cultivating Content: Designing Wiki Solutions That Scale
Rebecca Glassman, Opower
Rebecca Glassman has 14 years of experience writing software documentation, leading teams of technical writers, and designing knowledge management solutions. At Opower, in her role as Documentation Manager, she's a wiki architect and champion for Atlassian's products. The Opower software she supports has helped utility customers save over two TWh of energy (that’s enough energy to power the Sydney Opera House, London's Olympic Stadium, and the Eiffel Tower for 70 years)! Previously, Rebecca served as Documentation Manager at ObjectVideo, a video analytics company helping to protecting America's borders and critical infrastructure. As a technical writer, she's authored developer, software user, and customer support guides.