Senior Business Analyst, Migrations

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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you an analytics champion with a deep toolset who values helping partners strategize, understand, visualize and measure data-driven projects? Do you relish the opportunity to dive headfirst into large, end-to-end projects and contribute across analytics, strategy and operations? Are you energized working with the business to turn data into beautiful, high impact visualizations to power leadership decisions? If so, this role is for you!

As a Senior Data Scientist/Business Analyst on our Customer Support Services team, you will partner with important business leads, focus on some of the most exciting challenges Atlassian faces.

Some examples of what you'll do:

  • Work with a group of data scientists as we improve our core data artifacts to the next level (Tableau, Redash) functionally, aesthetically and operationally
  • Develop partnerships with business and operations leaders
  • Provide technical expertise in data visualization, partner engagement and operational insights through analysis
  • Work with teams to improve efficiency in a scaling customer support environment, bringing analytic capabilities and insights to bear
  • Address challenges, performance bottlenecks and growth opportunities with analytic solutions
  • Play the role of analytic visualization expert in teams, focused on measurement of new strategies or projects, sizing of opportunities, and understanding of complex systems; always with a mind towards relevant insights and growth

Some skills and tools you'll use are:

  • Analytics: Data visualization, Statistics, data distributions, summary/aggregation methods, operational metric development, ongoing OKR measurement
  • Tools: Tableau, SQL, Redash, R / Python, Excel
  • Collaboration: Confluence, Jira

More about you:

  • You've been working with data for 5+ years and have a BS degree in Statistics, Mathematics, Economics, Computer Science or other quantitative fields.
  • You have experience building business improving analytic solutions and experience using data to influence business and operational teams.
  • You're know for producing clean, clear data visualizations that power decisions for senior partners.
  • You love collaboration, working with other smart data professionals and acting both as a student and teacher with team members.
  • To keep pace with our growth you enjoy learning new things. You can take an ambiguous assignment and move to deliver iterative value. You use multiple tools and methods to find trends and correlations by mining data and conducting light-weight tests to prioritize how to propel through on complicated problems.
  • You love driving strategy, making big changes, and influencing others. You have a history of driving measurable impact in close collaboration with operational colleagues.
  • You combine curiosity with critical thinking and like asking "why" to unravel a seemingly complex problem and get to the cause.
  • You know how to gather, document, and interpret requirements always knowing how to ask the 'why' underpinning all requests.
  • You're a senior 'pillar of the team', with business acuity and analytics expertise to up-skill those around you.
  • When you encounter a problem you come up with multiple solutions, weigh the tradeoffs and efforts, identify the best path forward.

More about our team:

  • We are a growing analytics and project delivery team located in multiple regions across the globe. We challenge each other always to improve our work and ask hard questions. We're direct and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly learning new things. We are a thoroughly collaborative team, who enjoys seeing others succeed, delivery great value, and learn from others.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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