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Como ter sucesso no engajamento dos funcionários

Desfrute de uma força de trabalho inspirada e comprometida com estas melhores práticas

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Pense em uma época em que você mergulhava de cabeça em tudo. Talvez em um hobby, em uma competição, pela sua família ou até mesmo no amor. Seu compromisso era um dom, sua presença inquestionável, e seu foco garantido. Se algum obstáculo aparecia, você respirava fundo e passava por cima. Aquele álbum de recortes, a final do basquete ou o namoro a longa distância seria lendário. Claro, tinha um contratempo aqui ou acolá, mas você se virava e não desistia.

O que é o comprometimento dos funcionários?

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When people are constantly hopping between tools, they’re not collaborating, they’re getting frustrated. Switching between tools to find documents, team knowledge, and project updates, is time-consuming and confusing. It’s also expensive.

The average employee spends only 3 minutes on one task before switching to another; that’s a lot of lost time and concentration. Context switching eats up to 40% of productive work time, so it doesn’t just tax people’s brains, it taxes the team and company, in time and labor. 

Furthermore, without a central resource for information sharing, no one can be sure what’s up-to-date and what isn’t. Fatima from marketing could be designing a campaign around product specs from last week’s meeting notes, completely unaware that José from product development made changes to those product specs only yesterday. Fatima’s campaign may be as outdated as the product specs she’s using. For effective team collaboration, everyone needs to be on the same page, literally and figuratively.

O que não é comprometimento dos funcionários

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When you create a single source of truth, you prevent team members from referencing outdated information or doing parallel work. Centralized knowledge keeps the entire team aligned, which is particularly important now — 97% of employees that went remote in 2020 want to work remotely at least part of the time going forward. Whether your team is fully remote, hybrid, or all in-office, team collaboration is easier with a single source of truth.

Cut back on context switching and tool hopping by making Confluence the intersection for all collaboration and knowledge sharing. Create spaces that encompass multiple teams and projects and use pages to keep notes organized. When everything is in one shared place, there’s no need to dig through file folders, search inboxes, or send DMs to find information.

Benefícios do comprometimento dos funcionários

O comprometimento dos funcionários tem muito a ver com felicidade, mas vai muito além disso. Os funcionários alcançam as melhores versões de si mesmos quando se sentem incluídos, investidos, reconhecidos e capazes de fazer a diferença.

Veja algumas notícias esperançosas: os funcionários são mais comprometidos agora do que em qualquer momento desde 2000. Nos EUA, 34% dos trabalhadores estão muito comprometidos, e apenas 13% estão “ativamente descomprometidos”, a menor porcentagem já relatada pela Gallup. Esse comprometimento se traduz em vitórias tangíveis e intangíveis para uma empresa e seus clientes.

Solution: Lean into asynchronous collaboration

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We’re not saying you should cancel all your meetings. However, meeting less leaves more time and mental space for team collaboration.

Start with your recurring meetings. If you’ve ever thought “this meeting could have been an email,” replace it with asynchronous collaboration in Confluence. All those ideas, discussions, decisions, and important notes can live in a shared space, and team members can contribute when they have time.

Before scheduling a meeting, connect relevant team members in Confluence pages and use in-line edits and comments to discuss the topic at hand. Give people time to sit with their thoughts and think through their contributions. You may even find your quieter teammates are more willing to collaborate. Demetrius says that reducing her team’s reliance on meetings led to richer conversations where people speak with more confidence.

When you do meet, share collaborative agendas one to two days beforehand. Doing so gives people time to prepare, so the actual meeting is more efficient. When you create agendas in Confluence, you can take advantage of real-time editing during the meeting to keep the meeting on track.

Detalhando os elementos do comprometimento dos funcionários

Gallup nos diz que 53% de todos os funcionários não estão comprometidos. Eles podem estar satisfeitos com sua função e salário, mas não estão dispostos a dizer que vão ficar por muito tempo, dar tudo o que podem e ajudar a empresa a alcançar o próximo nível.

Houston, temos um problema.

Desenvolver e manter um ambiente de trabalho comprometido de verdade é uma escolha. Requer compromisso desde cima para ajudar os funcionários a darem o melhor de si todos os dias. Envolver os funcionários é trabalhoso, mas vale o esforço.

Solution: Use collaboration tools to track projects

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Micromanaging isn’t always intentional, but the negative effects are the same. When you use collaboration tools to monitor projects and task assignments you can stay up-to-date without breathing down your team members’ necks.

Always go back to your single source of truth. Make it clear to employees that team collaboration happens in Confluence, so you can monitor progress by reviewing updates to the Confluence page instead of passing by their desk or sending them a DM, disrupting their work.

Confluence builds notifications, announcements, and active notes right into your home feed. Next time you have the urge to micromanage, open up Confluence and scroll through your feed. You can also review document version history, meeting notes, and comments for more context. When you encourage your employees to use Confluence as their central point for team collaboration, everyone (including you) can work autonomously with confidence.

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