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Growing up, my ski coach always used to say “If you don’t plan for it, it won’t happen.” He wanted us to set goals and...

A product manager’s guide to release planning

This is a guest blog post written by Dr. Marion Lepmets. Dr. Lepmets has an extensive academic background in medical device software development and co-authored IEC...

4 challenges in developing safety-critical software (and what to do about them)

This last year has been a blur. At the start of 2016 I was working in Product Management at Twitter, and then I moved to...

Inside Atlassian

5 things I learned about product (and people) management this year

Work smarter, better, and faster with weekly tips and how-tos.

As the business and technology landscapes change, so does that of corporate IT support. I hear a lot of talk about consumerization, customer experience, and...

[DEMO POST] How the consumerization of service is changing ITSM and the service desk

If your company has made the switch to a mobile-first strategy, make sure you don’t leave your product documentation behind. Your customers are increasingly accessing...

4 ways to enhance product documentation for mobile first

Work smarter, better, and faster with weekly tips and how-tos.