Nikki Nguyen
Author

Nikki Nguyen

Nikki Nguyen

They may have taken me out of IT, but they will never take the IT out of me. I'm now a recovering systems administrator evangelizing the way teams work by using JIRA Service Desk. I've found a new love in combining technology with great customer service. Tweet me @NikkiHNguyen

Inside Atlassian: the secret to legendary service

Back in 2001, our co-CEOs Mike and Scott started a global business from Australia with $10,000 on a credit card. They knew that nothing less than legendary service would be needed to be successful....