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Molly Grant
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Most Recent
These days we expect business software to provide the same outstanding experiences as the apps we use every day. IT teams are driving organizational shifts to this modern software, all...
IT
Rethinking the service experience in Jira Service Desk Cloud
This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung...
Jira Service Desk
How Samsung does lean ITIL® with Jira Service Desk
Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use our products without having to...
IT Service Management
Inside Atlassian: how we use service enablement to ship better software
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