Rethinking the service experience in Jira Service Desk Cloud
These days we expect business software to provide the same outstanding experiences as the apps we use every day. IT teams are driving organizational shifts...
Molly Grant
How Samsung does lean ITIL® with Jira Service Desk
This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT...
Inside Atlassian: how we use service enablement to ship better software
Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use...