Support Atlassian Training

Atlassian provides professional training for both JIRA and Confluence. This training is designed to help you and your team get started and use our products successfully.

Atlassian currently offers the following training modules:

JIRA Fundamentals

This JIRA training module covers:

  • Product introduction
  • Applications, uses and examples
  • JIRA core concepts
  • JIRA walkthrough
  • Project setup
  • Tracking issues
  • Using JIRA effectively
  • Security model
  • Using dashboards
  • JIRA extensions
  • Questions and answers
  • Organisational level training includes a session recording

Pricing

All prices indicated are in US$ and Australian customers must add 10% GST.

Confluence Fundamentals

This Confluence training module covers:

  • Introduction to Confluence
  • Applications, uses and examples
  • Confluence core concepts
  • Creating content in Confluence
  • Wiki markup and rich text editor
  • Space and page management
  • Using Confluence effectively
  • Security model
  • Tracking information
  • Customizing the look and feel
  • Confluence extensions
  • Questions and answers
  • Organisational level training includes a session recording

Pricing

All prices indicated are in US$ and Australian customers must add 10% GST.

JIRA Administrators

This JIRA training module covers:

  • JIRA review and basic concepts
  • General administration (links, attachments, etc.)
  • Advanced user and group management
  • Working with project roles
  • Issue level security
  • Tracking issues
  • Security model
  • Issue type schemes
  • Email integration with JIRA
  • Managing your installation and upgrading JIRA
  • Enhancing the user experience
  • Implementing your process
  • Questions and answers

Pricing

All prices indicated are in US$ and Australian customers must add 10% GST.

"I must say well done! It was a good and clear demonstration. I learned just the finishing touch in this course. Because I tried the product for some time, I knew quite a lot before having these course. But still I got some valuable tips!"
Jan-Mark de Witte of Cordys

Delivery format

  • The JIRA Fundamentals and Confluence Fundamentals training modules are offered at an organisational and an individual level
  • All modules are delivered as an interactive three hour web conference (via WebEx)

At the organisational level:

  • You may have an unlimited number of attendees in the training
  • You are limited to no more than twenty-five (25) concurrent client side web conference connections
  • We include a session recording (a video and audio recording of your training session) for your future reference

At the team level:

  • You may have twenty (20) attendees in the training
  • You are limited to no more than five (5) concurrent client side web conference connections

At the individual level:

  • You are limited to one client side web conference connection with a single attendee

Interested?

To learn more or to book a training session for you or your team, please email us.

Interested in customised or on-site training solutions to suit your needs? We have a global network of Atlassian Partners that can help.

“Compliments on your support, which has been prompt and good, on the few occasions we've needed it.”
– Greg Luck of Thoughtworks