User Feedback For Mobile Apps

JIRA Mobile Connect is a free, open-source library for collecting feedback and engaging with your mobile users to improve the quality of your application.

Simply enable JIRA Mobile Connect from your JIRA Plugin Manager and include the SDK in your mobile application to start tracking feedback and application data directly in JIRA.

The JIRA Mobile Connect Feature Tour

Feedback Made Easy

Tired of chasing down angry tweets and deciphering one-star ratings on iTunes?

JIRA Mobile Connect makes providing feedback as easy as writing a text message. You can even add voice recordings and annotated screenshots.

In-app Conversations

Need more details to troubleshoot the issue? Just ask.

Adding comments in JIRA engages your mobile user in a conversation directly inside the app.

2-way In-App User Feedback

2-way In-App User Feedback

Automated Crash Reporter

Built-in crash detection sends real-time reports directly to JIRA including mapped device, iOS and application versions.

No need for users to sync with a computer to report bugs.

Automated Crash Reports

Automated Crash Reports

Get the Full Story

Every issue created via JIRA Mobile Connect can include time, location and orientation information.

Map application data to custom fields to ensure you get the full context of each crash and peice of feedback.

Collect custom feedback

Collect custom feedback

The Power of JIRA

Analyze reports by user location, device type, OS version, or app usage.

Use JIRA Query Language and keyboard shortcuts to quickly triage feedback.

Comment on issues to reply to users and send bulk notifications of fixes and updates.

Leverage the power of JIRA

Leverage the power of JIRA

If you're using JIRA and are developing iOS apps, this is a must-have!
Nicolas Peeters Head of Development at infohubble
JIRA Mobile Connect's integrated messaging allows us to communicate with users from within the app, without the need to resort to external channels.
Parand Tony Darugar Xpenser
Thanks to the data provided in the reports, and the information I got from the users through JMC...within two days, I had an updated version in the review queue. And I could inform all the users that reported issues, that an update was underway.
Erik Romijn Solid Links & Appsterdammer

Mobile Apps Using JMC

The App Store is full of applications using JIRA Mobile Connect, including:

Latest from the JIRA Blog

Christina Bang

Collect Feedback in JIRA to Build Better Products: WHAT

This is part three in a three-part series exploring WHY user feedback helps you make better products ...

Read more about JMC on the JIRA Blog