Licensing and Pricing
License categories
JIRA licensing falls into a number of broad categories:
- New licenses - for customers buying a JIRA license
- JIRA Hosted - for customers looking for a hosted solution
- License upgrades - for those looking to upgrade their license
- Software maintenance - for those looking to renew their software maintenance (support and updates)
- Community & Open Source licenses - free licensing for the community
- Licensing terms - how we license our software
Our purchasing FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact us.
All prices indicated are in US$ and Australian customers must add 10% GST.
New licenses
We believe the JIRA licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
| Commercial | Academic | ||
|---|---|---|---|
| 10 Users | $10 | N/A | |
| 25 Users | $1,200 | $600 | |
| 50 Users | $2,200 | $1,100 | |
| 100 Users | $4,000 | $2,000 | |
| Unlimited Users | $8,000 | $4,000 |
Discounts: Atlassian offers a volume discount when multiple products are purchased together in a single order. Please refer to our purchasing FAQ to find out more about our volume discounting.
License upgrades
You will be pleased to know that you can upgrade JIRA at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
| 50 Users | 100 Users | Unlimited Users | |
|---|---|---|---|
| Commercial | |||
| From 25 Users to | $1,600 | $3,400 | $7,400 |
| From 50 Users to | $2,900 | $6,900 | |
| From 100 Users to | $6,000 | ||
| Academic | |||
| From 25 Users to | $800 | $1,700 | $3,700 |
| From 50 Users to | $1,450 | $3,450 | |
| From 100 Users to | $3,000 | ||
Licensees can upgrade to a 50 Users, 100 Users or Unlimited license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
Starter licenses (10 Users) are not upgradeable.
Still using JIRA 3.x? Please review the JIRA 4 licensing changes FAQ.
Software maintenance (support & updates)
All non-free licenses include 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for another 12 months at our discounted renewal prices.
To understand the value that active software maintenance provides, please see: 'Why renew JIRA software maintenance?'
| Commercial | Academic | ||
|---|---|---|---|
| 10 Users | $10 | N/A | |
| 25 Users | $600 | $300 | |
| 50 Users | $1,100 | $550 | |
| 100 Users | $2,000 | $1,000 | |
| Unlimited Users | $4,000 | $2,000 |
Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.
Still using JIRA 3.x? Please review the JIRA 4 licensing changes FAQ.
Community & Open Source licenses
Community
JIRA is free for use by official non-profit organisations and charities (proof of non-profit status is required). There are certain organisations whose purpose is to make the world a better place, and we believe in helping them achieve that.
Community licenses are designed for organisations which are:
- non-profit,
- non-government,
- non-academic,
- non-commercial,
- non-political and
- secular
in nature, that would not otherwise be able to afford JIRA. If your organisation is philanthropic in nature then you probably qualify.
Apply for a Community License online
Open Source
Atlassian supports and believes in the Open Source movement - JIRA utilises a number of good Open Source components, and Atlassian developers are committers on a large number of Open Source projects.
To give back to the open source community (and hopefully improve the quality of those projects!), JIRA is free for any Open Source project to use.
There are a few requirements for an Open Source license, the main ones being:
- Established code base
- Publicly available project website
- Using an approved open source license
- Your JIRA instance will be publicly accessible
Apply for an Open Source Project License online
Learn more about Atlassian's Open Source projects.
Licensing terms
A JIRA commercial/academic license entitles you to:
- Deploy a single instance of JIRA in a production environment on 1 server
- Unlimited projects and issues
- Perpetual JIRA use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
- Full source code (under a developer source license which allows for broad customisation)
Licensing fees are quoted per number of 'active users'. An active user in JIRA is by definition any user account in the system with the "JIRA Users" global permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.
An academic license is available for qualified educational and academic institutions (learn more).
Please read the End User License Agreement (EULA) for more details.
Still have questions? Please consult our purchasing FAQ or contact us.