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JIRA 10 Reasons To Use JIRA

1. Features you won't find elsewhere.

JIRA has features that you just will not find in any other issue tracker:

  • Easily build and save highly-configurable filters (dynamic queries) across all issues in the system.
  • Share filters with other users, or subscribe to them and get the results emailed to you periodically.
  • Dynamic issue links allow you to link issues across projects, for example duplicates or subissues.
  • The Dashboard gives each user a single place to view all information relevant to them at a glance.
  • Custom fields, Excel integration, project roadmaps, changelogs, REST API and much, much more...
Want to experience these unique features? Try JIRA today >>

2. It... just... works.

We believe life is too short to punish yourself by using difficult, complicated, over-priced enterprise software.

We think JIRA is simply the best bug and issue tracker in existence, and so do our customers.

Our simple, task-driven user interface is easy to understand for both business and technically minded users.

"I just wanted to say what a brilliant product you guys have put together. I am so impressed by the product, the sales team, the support and the no-hassle licensing terms.

I have used everything from Bugzilla to StarTeam to try to get a handle on my projects but they all fall short in big ways. I frankly can't imagine using any other tool to manage my projects now. Thanks for a job well done and keep up the good work!"

Greg Stone - M7 (more testimonials...)

3. Fair, upfront licensing policy.

You won't find any 'contact us for a price' forms here. We passionately believe in our fair, upfront licensing policy. JIRA's upfront licensing scheme ensures that all your costs are known in advance.

Find out more about how server-based licensing, source code access, 12 months of free upgrades and legendary support make JIRA compelling case on the licensing page >>

4. Battle tested by the world's corporations.

JIRA is used by thousands of organisations in over 94 countries across Fortune 1000, public enterprise, academic and technology sectors.

"From what I have read, and seen from JIRA I knew it was good. It is even better than that! I am sure you know what I mean: JIRA is an experience."
Jim Caprioli - NiLOSTEP Information Sciences (more testimonials...)

Companies large and small have benefitted from JIRA's ease of use and simple but powerful approach to tracking issues.

View our customer list, read user testimonials and download in-depth case studies >>

5. The information you need, when you need it.

Different users use JIRA in different ways:

  • Managers need updates on the status of the project.
  • Developers need to work on, update and resolve bugs.
  • Business analysts need to track their business projects.
  • Help desk issues need to be tracked through to completion.
  • Testers need the ability to raise issues quickly, whilst minimising duplicates.
  • Project managers need to be able to assess the issues' importance and allocate them.

Not only does JIRA offer an extensive permissioning system and customisable workflow, but it also offers the ability for each user to configure the Dashboard as they want - putting the information they need at their fingertips constantly.

6. Easily customisable and extensible.

JIRA is extensible in many ways. It is, quite simply, the most extensible issue tracker anywhere.

Our plugin system and associated plugin development kit allow you to simply customise, extend and integrate JIRA into your organisation's systems.

The JIRA Development Hub is the place to start for developer tutorials, development kits and plugin examples >>

7. Legendary Service.

Atlassian's support is legendary, just ask our customers. We believe that legendary support is part of a legendary product, and all our support staff have extensive knowledge of JIRA.

"I have never dealt with a company that really does deliver on support but the service is truly excellent."
Neil Kelly - Cognotec (more testimonials...)

But don't take their word for it - contact us today to find out!

8. Integrated with your existing systems.

In addition to the extension possibilities, which allow bidirectional information flow with your existing systems, JIRA also has other integration features:

  • JIRA is developed using HTML standards and is tested with all major browsers.
  • Issue lists can be viewed in the browser, Microsoft Excel, RSS / XML and full content formats.
  • Every screen in JIRA has a printable version enabling easy hard copy movement.
  • JIRA sends and receives both text and HTML email interactions.
  • JIRA integrates with a number of popular source control systems.

9. JIRA runs everywhere.

Don't spend hours or days setting up your issue tracker - JIRA can be up and running on your system in less than 30 seconds!

"I have to say I'm very impressed with JIRA. It's hard to not be impressed by a tool that I don't even need to look at the documentation to set up and do what I want with. Very intuitive!"
David Contu - Vermond Student Assistance Corp (more testimonials...)

JIRA will run on your existing hardware and software platform. It runs on all operating systems which have a JDK, with almost all JDBC compliant databases. JIRA has been run on hardware from a Compaq iPAQ to an IBM AS400 and everything in between.

10. Continually improving.

In less than 3 years, JIRA has developed into the easiest to use and most extensible bug and issue tracker on the planet - bar none.

Our licensing policy includes 12 months of upgrades - for free. This means you're not just getting JIRA as it is today, you're getting all the improvements for a year.

What are you waiting for? Try JIRA today >>