JIRA
Features – Create
Creating tasks, bug reports, feature requests, help desk tickets, requirements or any other type of issue is a breeze.
Create issues with speed
Step 1 of 2 - Select the project and issue type:
Step 2 of 2 - Enter the details of the issue:
You can easily attach files, add screenshots and URLs, and estimate the time required to resolve the issue. You can also create sub-tasks, allowing you to break issues down into manageable pieces.
Control the issue creation process
With JIRA, you can have absolute control over:
- what users can do and which users can do it
- issue types (e.g. bug, task, requirement)
- issue fields - as many as you like
- how issue workflow maps to your business processes
- who gets notified by email (e.g. when a new issue is created)
... all of which can be configured on a global or project-specific level.
- "I can sincerely recommend JIRA for bug-tracking, issue-tracking, requirement-management and project management for both small and large projects within Nokia." Robert Brotherus of Nokia
- More testimonials...
Create issues via email
JIRA can respond to incoming emails, allowing users to create or comment on issues without necessarily having access to JIRA. Ideal for helpdesk, support or other customer-facing environments.
Create issues any old way
JIRA has a highly intuitive web-interface, but that doesn't mean you have to use a browser to interact with it.
Being a very open, standards compliant application, JIRA can easily be integrated into your existing infrastructure.