Defining New Priorities

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Priorities are the level at which an issue should be dealt with. JIRA ships with a set of default priorities, but you can add your own. To do so, follow the following steps.

  1. Login as a user with global administrator access.
  2. Bring up the administration page by clicking either on the "Administration" link on the top bar or the title of the Administration box on the dashboard:

    Link to Administration sectionLink to Administration section

  3. On the panel on the left, under the title "Issue Settings", click on the link labelled "Priorities".
  4. This will bring up the View Priorities page. The page lists the standard Priorities, along with a form underneath to add new Priorities.

    'Add New Priority' screen
  5. To add a new Priority, fill in the Add New Priority form. For the name put a short phrase that best describes your new Priority. For the description, put a sentence or two to describe when this Priority should be used. For the Icon URL you need to supply the path of a 16 by 16 image that has been placed somewhere inside JIRA's opened .war. We suggest you place it in /images/icons:

    Directory view of icons dir in a JIRA webapp

  6. The View Priorities table can be used to edit, delete, set as default, and re-order the Priorities as they are displayed to the user who is creating, or re-prioritizing, an issue.