JIRA

Install

Admin

Use

	JIRA Administrator's Guide Introduction Getting Help Look and Feel Logo, Colours and Timezone Configuring the default Language Configuring the default Issue Navigator Configuring the default Dashboard Overview of Dashboard Portlets Enabling Portlets and Other Plugins Editing the Announcement Banner Enabling Logout Confirmation Email Email Overview Creating a Notification Scheme Customising Email Content Creating Issues & Comments from Email SMTP configuration User Management Managing Users Managing Groups Managing Project Roles Migrating from Groups to Project Roles Enabling public signup and CAPTCHA Integrating JIRA with LDAP Integrating JIRA with Crowd Configuring Trusted Applications Security Overview Global permissions Project permissions Issue security Project Management Defining a Project Assigning members to Project Roles Defining Project Components Defining Project Versions Creating Release Notes for a Version Configuring Project Keys Configuring Fields and Screens Overview Defining 'Resolution' field values Defining 'Priority' field values Defining 'Status' field values Defining 'Issue Type' field values Associating Issue Types with Projects Translating Resolution/Priority/Status/Type Configuring field behaviour Configuring rich-text renderers Associating behaviour with Issue Types Placing fields on screens Associating screens with Issue Operations Associating screens with Issue Types Creating & configuring Custom Fields Custom Field Overview Adding Custom Fields Configuring Custom Fields Configuring Workflow Workflow Activating Workflow Events Importing from Other Systems Importing from Bugzilla Importing from Mantis Importing from FogBugz Importing from Excel/CSV Moving or Archiving Individual Projects Overview Archiving a project Merging JIRA instances Splitting JIRA instances Integrating with Source Control Integrating with CVS and ViewCVS Integrating with Subversion Integrating with Perforce Integrating with ClearCase Integrating with FishEye Configuration Options & Settings Global Settings Enabling Issue Linking Enabling Sub-tasks Enabling Trackback linking Enabling Time Tracking Enabling File Attachments Enabling Thumbnails for Attachments Server Administration Indexing & Search Backing up Data Automated Backups Restoring Data Database Integrity Checker Increasing memory Performance Tips Database Indexing Precompile JSP pages Logging and Profiling Thread Dump Downgrading (Ent to Pro) Downgrading (Ent to Std) Downgrading (Pro to Std) Using robots.txt with Search Engines Appendix A - Extending JIRA Extension Overview Listeners Services Jelly tags JIRA Toolkit Customising Text Developer Guides JIRA Plugins JIRA RPC Overview Creating a SOAP Client Creating an XML-RPC Client Creating Custom Field Types Custom Workflow Elements Creating new Portlets Creating new Reports More.. JIRA Source Building JIRA from source API Documentation

Defining New Statuses

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Statuses are used to represent the position of the issue in its workflow. A workflow represents a business process, represented as a set of stages that an issue goes through to reach a final stage (or one of the final stages). Each stage in the workflow (called a workflow step) is linked to an issue status, and an issue status can be linked to only one workflow step in a given workflow.

JIRA ships with a set of default statuses that are used by the default workflow. In JIRA Enterprise and Professional editions you can add your own statuses and customise the workflow. In Standard edition, workflow is not customisable and you cannot add new Statuses — but in all editions you can change the names, descriptions and icons of existing Statuses.

Log in as a user with the 'JIRA Administrators' global permission.
Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard:
Open the left-hand sub-menu titled "Issue Settings" if it is not open already and click on the link labelled "Statuses".
This will bring up the View Statuses page. The page lists the existing Statuses, along with a form underneath to add a new Status.
To add a new Status, fill in the Add New Status form. For the name put a short phrase that best describes your new Status. For the description, put a sentence or two to describe what stage this Status represents. For the Icon URL you need to supply the path of a 16 by 16 image that has been placed somewhere inside JIRA's opened .WAR. We suggest you place it in /images/icons:

JIRA ships with a number of images that can be used as status icons. These images are located in the /images/icons directory inside the JIRA .war and include:
- status_assigned.gif
- status_closed.gif
- status_document.gif
- status_down.gif
- status_email.gif
- status_generic.gif
- status_information.gif
- status_inprogress.gif
- status_invisible.gif
- status_needinfo.gif
- status_open.gif
- status_reopened.gif
- status_resolved.gif
- status_trash.gif
- status_unassigned.gif
- status_up.gif
- status_visible.gif
The View Statuses table can be used to edit and delete Statuses. Please note that only statuses that are not used in any workflow can be deleted.