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Downgrading from JIRA Professional to JIRA Standard

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Introduction

Occasionally people start out evaluating JIRA Professional, and then decide that they will not need the extra features, and switch to JIRA Standard.

While JIRA can automatically upgrade data from Standard to Professional by adding the additional tables, it cannot automatically do the opposite. Downgrading data from Professional to Standard requires some manual intervention, described in this document.

Step 1: Ensure no Professional features are used

Log into JIRA as a user with permission jira-administrator. In the 'Administration' section, check that for each project:

  • only one workflow is used.
  • only one CVS repository is specified.

Also verify that:

  • no shared filters exist.
  • no dashboard has more than one page.

Create an XML backup

In the 'Administration' section, click Backup Data to XML and create an uncompressed XML backup.

Delete license key

Open the saved XML dump, locate the section containing OSPropertyString tags, and specifically the lines recording the license key, for example:

<OSPropertyString id="10012"
  value="QmSSppmNrnRemqoaaaXONrrNRMQONpqqqTsUwTXvuuSVoreeeemsqostsnmsunUUnmsqostsnmsqnUU9kabmbkaakq"/>
<OSPropertyString id="10013"
  value="NNORRIhehJHuopbJHahmlCIOpNUquvoaWtvMnSqAcaussss2KqaVqLs&lt;18T3yRGL9AaQ12KlGXNCsNU9K7uYRPqKB&lt;K"/>

Replace the values within the double quotes with:

<OSPropertyString id="10012"
value="rRNSvoPoPNpoMqMoroWXQpnNnqOoqqOrnuUSwXWSXswvUXPvVSUVWuoSwTvUtxnmvUUnmsvoonsmmmmmUUnmsvoonsmmmmmUUGiXZbeliaboWbumf
obaWifZbkpb"/>
<OSPropertyString id="10013"
value="ROpOODCPufuglwtAFMICsMHhaoPumlNsONvGKBOMrvcOSEimj2L02TK9aBweqbvDsuPUemta2KlQPAax9Yk8&lt;zoI9PGrf6"/>

(Make sure the original id attributes remain the same - "10012" and "10013" are just examples)

Import and reenter license key

Now shut down the JIRA Professional, and start up a JIRA Standard instance. Import the XML saved in the last step.

In the footer, JIRA will claim that it has an expired license. Log in as an administrator and enter your Standard license key.