JIRA

Install

Admin

Use

	JIRA Administrator's Guide Introduction Getting Help Look and Feel Logo, Colours and Timezone Configuring the default Language Configuring the default Issue Navigator Configuring the default Dashboard Overview of Dashboard Portlets Enabling Portlets and Other Plugins Editing the Announcement Banner Enabling Logout Confirmation Email Email Overview Creating a Notification Scheme Customising Email Content Creating Issues & Comments from Email SMTP configuration User Management Managing Users Managing Groups Managing Project Roles Migrating from Groups to Project Roles Enabling public signup and CAPTCHA Integrating JIRA with LDAP Integrating JIRA with Crowd Configuring Trusted Applications Security Overview Global permissions Project permissions Issue security Project Management Defining a Project Assigning members to Project Roles Defining Project Components Defining Project Versions Creating Release Notes for a Version Configuring Project Keys Configuring Fields and Screens Overview Defining 'Resolution' field values Defining 'Priority' field values Defining 'Status' field values Defining 'Issue Type' field values Creating, Editing and Del.. Ordering issue types and .. Associating Issue Types with Projects Translating Resolution/Priority/Status/Type Configuring field behaviour Configuring rich-text renderers Associating behaviour with Issue Types Placing fields on screens Associating screens with Issue Operations Associating screens with Issue Types Creating & configuring Custom Fields Custom Field Overview Adding Custom Fields Configuring Custom Fields Configuring Workflow Workflow Activating Workflow Events Importing from Other Systems Importing from Bugzilla Importing from Mantis Importing from FogBugz Importing from Excel/CSV Moving or Archiving Individual Projects Overview Archiving a project Merging JIRA instances Splitting JIRA instances Integrating with Source Control Integrating with CVS and ViewCVS Integrating with Subversion Integrating with Perforce Integrating with ClearCase Integrating with FishEye Configuration Options & Settings Global Settings Enabling Issue Linking Enabling Sub-tasks Enabling Trackback linking Enabling Time Tracking Enabling File Attachments Enabling Thumbnails for Attachments Server Administration Indexing & Search Backing up Data Automated Backups Restoring Data Database Integrity Checker Increasing memory Performance Tips Database Indexing Precompile JSP pages Logging and Profiling Thread Dump Downgrading (Ent to Pro) Downgrading (Ent to Std) Downgrading (Pro to Std) Using robots.txt with Search Engines Appendix A - Extending JIRA Extension Overview Listeners Services Jelly tags JIRA Toolkit Customising Text Developer Guides JIRA Plugins JIRA RPC Overview Creating a SOAP Client Creating an XML-RPC Client Creating Custom Field Types Custom Workflow Elements Creating new Portlets Creating new Reports More.. JIRA Source Building JIRA from source API Documentation

Defining New Issue Types

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JIRA ships with a set of default issue types to help you get started with the issue tracker. Everyone's needs are different and so JIRA also allows you to add, edit and delete your own custom issue types.

JIRA Professional and Enterprise editions also allow you to control the set of available Issue Types for each project — see Associating Issue Types with Projects. Additionally, JIRA Enterprise allows you to associate particular Issue Types with particular Fields, Screens and Workflow — for details see 'Associating Field Behaviour with Issue Types', 'Associating Screens with Issue Types' and 'Activating Workflow', respectively.

Creating, Editing and Deleting Issue Types

Log in as a user with the 'JIRA Administrators' global permission.
Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard:
On the panel on the left, under the title "Issue Settings", click on the link labelled "Issue Types".
This will bring up the Manage Issue Types page. The page lists all issue types, along with a form underneath to add new issue types.
To add a new Issue Type, fill in the Add New Issue Type form. For the Name, enter a short phrase that best describes your new Issue Type. For the Description, enter a sentence or two to describe when this Issue Type should be used. For the Icon URL you need to supply the path of a 16-by-16-pixel image that has been placed somewhere inside JIRA's opened .war. We suggest you place it in /images/icons:

Once you create your new Issue Type, it will be automatically added to the Default Issue Type Scheme (in Professional and Enterprise Editions of JIRA). For more information, see Managing Issue Type Schemes.

You can edit and delete an existing issue type by clicking on the Edit and Del links on the right.

Ordering issue types and setting defaults

Reordering issue types changes the order in which they are displayed to the user who is creating an issue; and the default issue type is the one that is displayed in the selection-box (see Creating an Issue).
- In Standard Edition, you can choose the default issue type, and re-order issue types, by clicking on the link "Edit order and default issue type".
- In Professional and Enterprise Editions of JIRA, it is possible to configure different sets of issue types for each project. Each set can have a different order and default issue type. Refer to Managing Issue Type Schemes for more information.
Clicking on the "Edit order and default issue type" link will display the screen below. Here you can select the issue type that will be selected by default. If you don't select a default issue type, the user will see an option "Please Select..." when they're creating an issue.
To re-order the issue types, drag and drop the issue types into the correct order. Note that none of the changes are persisted until you click on the Save button. You can revert to the last saved changes any time by click on the Reset button. Clicking on Cancel will not save any changes.