JIRA

Install

Admin

Use

	JIRA User's Guide Introduction Concepts What is an Issue? What is a Project? Understanding Workflow Getting Started Exploring the JIRA Dashboard Using Keyboard Shortcuts Managing your User Profile Choosing a Language Changing your Password Working with Issues Creating an Issue Setting Security on an Issue Attaching a Screenshot Editing rich-text fields Logging Work on an Issue Scheduling an Issue Creating a Sub-Task Watching and Voting on an Issue Commenting on an Issue Linking Issues Cloning an Issue Viewing an Issue's FishEye Changesets Modifying Multiple ('Bulk') Issues Searching and Reporting Using Quick Search Using the Issue Navigator Saving Searches ('Issue Filters') Receiving Filter Results via Email Performing Advanced Searches Generating Reports Overview Browsing a Project's Road Map Browsing a Project's Change Log Browsing a Project's FishEye Changesets Browsing a Project's Popular Issues Browsing a Component's Open Issues Browsing a Component's Road Map Browsing a Component's Change Log Browsing a Component's Popular Issues Browsing a Version's Open Issues Browsing a Version's Summary Browsing a Version's Popular Issues Reporting on a Version's Time Tracking Reporting on a Version's Workload Reporting on a User's Workload Reporting on a Field in an Issue Filter Customising the Dashboard Overview Adding the Administration portlet Adding the All Filters portlet Adding the Assigned To Me portlet Adding the Bugzilla search portlet Adding the Calendar portlet Adding the Charting portlet Adding the Filter Statistics portlet Adding the 2D Filter Statistics portlet Adding the In Progress portlet Adding the Introduction portlet Adding the Project portlet Adding the Projects portlet Adding the Project Statistics portlet Adding the Project Table portlet Adding the Quick Links portlet Adding the Road Map portlet Adding the Saved Filter portlet Adding the Text portlet Adding the Voted Issues portlet Adding the Watched Issues portlet

Creating an Issue

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Note

To create a JIRA issue, you will need to have the Create Issue permission in the relevant project. If you don't have this permission, please contact your JIRA administrator.

To create a new JIRA issue:

Click the 'Create New Issue' link at the top of the screen.
The 'Step 1. Choose the project and issue type' screen will be displayed. Select the relevant project and issue type, then click the 'Next' button.
The 'Step 2. Enter the details of the issue' screen will be displayed. Type a summary of the issue and complete any other required fields, which are italicised and highlighted by an asterix.
Click the 'Create' button at the bottom of the page. The new issue will be created and you will see the 'View Issue' screen, showing the issue details that you have provided. You may also receive an email containing details and a link to your new issue.

To see a list of all issues that you have created, which have not yet been resolved, go to the Dashboard and click the 'My Unresolved Reported Issues' link.

Note

With appropriate configuration by your JIRA administrator, it is also possible to create issues via email.