JIRA
– Case Studies
How can JIRA help your organisation? Our case studies provide a detailed look at how some organisations use JIRA for managing projects and issues as well as for tracking bugs.
Wrycan, Inc.XML content management software
- Tracks and manages issues, bugs and consulting tasks in JIRA.
- Customised JIRA's workflow engine and integrated it into their CMS system.
- Depends on Confluence as an internal knowledge base, an extranet for partners and clients, as well as a place to expand upon specs in JIRA.
MuleSource Inc.Open Source ESB software
- Uses JIRA as a developers' hub to tracks issues
- Improved productivity 10-fold by using JIRA and Confluence
- Depends on JIRA as a conduit for open source contributions
Linden LabShared 3D entertainment
- Uses JIRA to manage nearly every aspect of their business -- from sales and support to HR and engineering
- Encourages grassroots collaboration and debate on company strategy and Second Life features with JIRA voting
- Customised JIRA with the Linden "Love Machine"
Johns Hopkins UniversityHigher education
- Relies on JIRA as an issue tracker to support the deployment of new student information
- JIRA serves as the trouble-ticket system and de-facto knowledge base
- Uses both JIRA and Confluence (the enterprise wiki), often together
CochlearBiotechnology
- Uses JIRA to track and improve software development of cochlear implants
- Reduced time spent on code review process to at least 50 percent
- Relies on the Road Map feature to connect the software, marketing, and clinical teams in different parts of the world
Shine TechnologiesSoftware development and consulting
- Depends on JIRA to record issues, track bugs, even track administrative tasks
- Shares JIRA with customers, becoming a much more collaborative business
- Saves AU$ 100,000 annually because of improved speed and other newly found efficiencies across projects
Macadamian TechnologiesSoftware engineering
- Quickly noticed strong improvement in both internal and external interactions, as well as more effective project management
- Utilises JIRA reporting tools and filtering capabilities to learn all the details about a specific project
- Improved relations with their customers by communicating via JIRA