JIRA Case Studies

How can JIRA help your organisation? Our case studies provide a detailed look at how some organisations use JIRA for managing projects and issues as well as for tracking bugs.

Wrycan, Inc. Wrycan, Inc.
XML content management software
  • Tracks and manages issues, bugs and consulting tasks in JIRA.
  • Customised JIRA's workflow engine and integrated it into their CMS system.
  • Depends on Confluence as an internal knowledge base, an extranet for partners and clients, as well as a place to expand upon specs in JIRA.
Read the full Wrycan, Inc. case study >>

MuleSource MuleSource Inc.
Open Source ESB software
  • Uses JIRA as a developers' hub to tracks issues
  • Improved productivity 10-fold by using JIRA and Confluence
  • Depends on JIRA as a conduit for open source contributions
Read the full Mulesource Inc. case study >>

Linden Labs Linden Lab
Shared 3D entertainment
  • Uses JIRA to manage nearly every aspect of their business -- from sales and support to HR and engineering
  • Encourages grassroots collaboration and debate on company strategy and Second Life features with JIRA voting
  • Customised JIRA with the Linden "Love Machine"
Read the full Linden Lab case study >>

Johns Hopkins University John Hopkins University
Higher education
  • Relies on JIRA as an issue tracker to support the deployment of new student information
  • JIRA serves as the trouble-ticket system and de-facto knowledge base
  • Uses both JIRA and Confluence (the enterprise wiki), often together
Read the full Johns Hopkins University case study >>

Cochlear Cochlear
Biotechnology
  • Uses JIRA to track and improve software development of cochlear implants
  • Reduced time spent on code review process to at least 50 percent
  • Relies on the Road Map feature to connect the software, marketing, and clinical teams in different parts of the world
Read the full Cochlear case study >>

Shine Technologies Shine Technologies
Software development and consulting
  • Depends on JIRA to record issues, track bugs, even track administrative tasks
  • Shares JIRA with customers, becoming a much more collaborative business
  • Saves AU$ 100,000 annually because of improved speed and other newly found efficiencies across projects
Read the full Shine Technologies case study >>

Macadamian Technologies Macadamian Technologies
Software engineering
  • Quickly noticed strong improvement in both internal and external interactions, as well as more effective project management
  • Utilises JIRA reporting tools and filtering capabilities to learn all the details about a specific project
  • Improved relations with their customers by communicating via JIRA
Read the full Macadamian Technologies case study >>

Our testimonials and customer list will also give you a sense of other organisations using JIRA.

“Our staff immediately took to JIRA because it immediately made their lives that much easier. Our customers say it's fantastic, and that has really helped drive our ongoing success as an organisation”
Sylvain St-Germain, Development Manager - Macadamian Technologies

JIRA

Who uses JIRA?

JIRA is used by more than 8,100 organisations in 94 countries.