Crowd Screenshot tour
– Licensing and Pricing
License categories
Crowd licensing falls into a number of broad categories:
- New licenses - for customers buying a Crowd license
- License upgrades - for those looking to upgrade their license
- Software maintenance - for those looking to renew their software maintenance (support and updates)
- Community & Open Source licenses - free licensing for the community
- Licensing terms - how we license our software
Our purchasing FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact us.
New licenses
We believe the Crowd licensing scheme is simple, upfront and equitable. Our software licenses entitles you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
| Team | Workgroup | Enterprise | Unlimited | |
|---|---|---|---|---|
| Users included | 25 | 50 | 500 | Unlimited |
| Commercial | US $600 | US $1,100 | US $2,000 | US $8,000 |
| Academic | US $300 | US $550 | US $1,000 | US $4,000 |
Discounts: Atlassian offers a volume discount when multiple products are purchased together in a single order. Please refer to our purchasing FAQ to find out more about our volume discounting.
License upgrades
Licensees can upgrade to a Workgroup, Enterprise or Unlimited license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance.
| Workgroup | Enterprise | Unlimited | ||
|---|---|---|---|---|
| Users included | 50 | 500 | Unlimited | |
| Commercial licenses | ||||
| From Team to | US $600 | US $1,700 | US $7,800 | |
| From Workgroup to | US $1,100 | US $7,300 | ||
| From Enterprise to | US $6,300 | |||
| Academic licenses | ||||
| From Team to | US $300 | US $850 | US $3,900 | |
| From Workgroup to | US $550 | US $3,650 | ||
| From Enterprise to | US $3,150 | |||
Software maintenance (support & updates)
All non-free licenses come with 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months at our discounted renewal prices.
To understand the value that active software maintenance provides, please see: 'Why renew Crowd software maintenance?'
| Team | Workgroup | Enterprise | Unlimited | |
|---|---|---|---|---|
| Users included | 25 | 50 | 500 | Unlimited |
| Commercial | US $300 | US $550 | US $1,000 | US $4,000 |
| Academic | US $150 | US $275 | US $500 | US $2,000 |
Community & Open Source licenses
Community
Crowd is free for use by official non-profit organisations and charities (proof of non-profit status is required). There are certain organisations whose purpose is to make the world a better place, and we believe in helping them achieve that.
Community licenses are designed for organisations which are:
- non-profit,
- non-government,
- non-academic,
- non-commercial,
- non-political and
- secular
in nature, that would not otherwise be able to afford Crowd. If your organisation is philanthropic in nature then you probably qualify.
Open Source
Atlassian supports and believes in the Open Source movement - Crowd utilises a number of good Open Source components, and Atlassian developers are committers on a large number of Open Source projects.
To give back to the open source community (and hopefully improve the quality of those projects!), Crowd is free for any Open Source project to use.
There are a few requirements for an Open Source license, the main ones being:
- Established code base
- Publicly available project website
- Using an approved open source license
Licensing terms
A Crowd commercial/academic license entitles you to:
- Deploy a single instance of Crowd in a production environment on 1 server accessible by the number of users licensed
- Unlimited application and directory connections
- Perpetual Crowd use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
- Full source code (under a developer source license which allows for broad customisation)
Licensing fees are quoted per total number of 'Crowd users'. A Crowd user is defined as any user account that can authenticate against one or more applications. To minimise your licensing cost, if you have more than one directory, ensure that the same user does not exist in multiple directories.
An academic license is available for qualified educational and academic institutions (learn more).
Still got questions? Please consult our purchasing FAQ or contact us.
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