Practical knowledge managementShare what you know. Discover what you don't.

Knowledge Management for Everyone

Confluence is as easy to use as email. Anyone with proper permission to a page, can easily contribute formatted text, insert images, attach documents and embed multimedia content.

• Just add a page and start typing - you can always move it later. Because organising content in Confluence is so simple, you never have to worry about where to place it.
• Create compelling pages with images, charts , OpenSocial gadgets and widgets from popular sites like YouTube, Flickr and Twitter.
• Upload your files like Microsoft Word documents, PDF's, images or any other files with drag-and-drop onto a Confluence page. Confluence supports various content types and is accessible whenever you need. You can even archive your email conversations inside Confluence.
• Contribute your knowledge through many ways - from editing a project page to commenting on someone's blog post to attaching an Excel spreadsheet.

Confluence immediately lowered the entry level of technical expertise - allowing more people to use a knowledge management system. Any new tool requires some degree of training and guidance before staff catch on, but Confluence was so easy and intuitive that it took off in no time. Paul Rene Jorgensen of Telenor

Create an organised knowledge base

If visitors cannot find your information it may as well not exist. Confluence helps you build a powerful, navigable store for your knowledge, through page hierarchy, labels and links.

• Bring context to your knowledge by organising it into spaces. Confluence lets you create a separately secured and managed workspace for each team, department or community of practice.
• Organise the content in your space with page hierarchies. By structuring pages into 'parents' and 'children', you can naturally build chapters and sections into your site. Pages inherit the permissions of their parent page and can be over-ridden by an authorised user.
• Flexibly bookmark and categorise your pages with with 'labels.' For example, you can apply the label 'accounting' to all accounting-related pages then later browse all pages with the label 'accounting.' You can even use it to filter updates in a custom Confluence RSS feed.
• Intuitively link your pages. Confluence gives you many ways to link pages and even intelligently redirects users to the proper location when a page's name changes or it moves.

Information Architecture is hard. Confluence rewards people for creating a well structured document repository with the (children) tag. If you have used other wikis and find that they turn into a chaotic mess, you will love Confluence.Peter Hill of Pacific Northwest Gigapop

Find all your knowledge in one place

As Confluence becomes your central knowledge repository, it also becomes the place people go to look for critical information and see what's happening across the organisation.

• Search Everything. Everything in Confluence is searchable - even the content inside attached files. So whether the information is sitting on a Confluence page, or buried deep inside an attachment, Confluence will find it for you.
• Find what you need fast with the simple search interface. The search box autocompletes what you're typing based on what's in the index, and also makes suggestions for mistypes. Filter search results by space, the type of content, the date it was last modified and/or the person who modified it.
• Access information instantly regardless of your physical location. Because Confluence is web-based, you can access your documents from home or on the road securely without wrestling with the corporate VPN.
• Receive notifications when someone makes an edit to a particular page, or uploads a new version of a file. Follow along by subscribing to RSS feeds and email notifications about the content most important to you.

Case study

See why staff at Johns Hopkins go into Confluence first whenever they want to know something. Learn more...