Knowledge management

Web publishing

Solutions – Extranet

As open as you need it.

Why use Confluence for your extranet?

An extranet is an efficient way to share information with people outside your organisation, such as clients and business partners. Yet an extranet, or 'private intranet over the Internet', can sound dauntingly complex.

The solution? Use Confluence to create an extranet quickly, easily and inexpensively.

Extranet

Share it in Confluence

Confluence, the most advanced enterprise wiki, lets you create many secure, independent online workspaces. Confluence provides:

secure publishing
secure collaboration
flexible permissioning

Case Study: What would you say is the most beneficial aspect of using a wiki for web publishing?

Juan Leon, Night Kitchen Interactive We also tell our clients, especially when we're working with smaller and mid-size groups, "With a wiki like Confluence, you're not only getting an intranet, you're really getting an extranet, too. Why not have a 'Clients-Only' area and manage your projects that way?" They love that. They don't usually have those tools in place even though they could use them.

Read the Night Kitchen Interactive case study

Secure publishing

Once you have created your secure extranet space, you can publish exclusive content for appropriate people.

Usage example: In your partners extranet, attach the latest PDF datasheets, product images, logos, multimedia and presentations so that your partners can access them whenever they need to, without having to contact you. For certain partners, add customers leads on special individual pages to which only they have been granted access.

Secure collaboration

Take advantage of Confluence's online collaboration capabilities to hold discussions within your secure extranet spaces. Confluence is easy to use, so your partners or clients won't need special training or technical expertise.

Usage example: Share a specific project workspace with the relevant client and your internal project team. Publish meeting minutes, discuss project issues, and develop documentation and diagrams.

You can determine the degree to which each person can access and contribute to the space (e.g. view, edit and/or comment). All it takes is a click to turn access on and off.

Flexible control

Straightforward, fine-grained permissions make it easy to control exactly who has access to which workspaces, and even to individual pages within each workspace.

Case Study: In addition to using Confluence with your customers, are you also using it with service agencies such as printers or sub-contractors?

Ben Still, Red Ant Yes ... To give you an example, we were recently working on a large project with Huggies. Another agency was also working on the project and we needed to give them access to design wireframes that we'd created. We didn't want to have to recreate and maintain a separate set of files because we were constantly updating. On the other hand, we didn't want to give them access to the entire project space. Sounds simple, but in reality it can be a real hassle. I set this up in about 10 minutes by creating a new group, and then using the restrict view to feature.