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CONFLUENCE Case Studies

How can Confluence help your organisation? Our case studies provide a detailed look at how some organisations use Confluence in their day-to-day activities.

Dow Jones & Co. Dow Jones & Company
Digital media
  • Manages and collaborates on all types of documentation and processes in the wiki.
  • Simply turned on Confluence and saw adoption take off.
  • Calls Confluence a more manageable audit trail than a document management system.
Read the full Dow Jones case study >>

Wrycan, Inc. Wrycan, Inc.
XML content management software
  • Depends on Confluence as an internal knowledge base, with information ranging from documentation to the holiday schedule.
  • Offers collaborative environment for partners and clients via the extranet.
  • Uses the wiki to expand upon and connect specs managed and tracked within JIRA.
Read the full Wrycan, Inc. case study >>

JavaPolis JavaPolis
Annual Java User-Group conference
  • Uses Confluence as the JavaPolis website and communication portal for 92,000 unique visitors
  • Created Parleys.com, a video-streaming site where the public watches and votes on technical speeches
  • Annually designs a new Confluence site for each JavaPolis conference by customising it and developing plugins
Read the full JavaPolis case study >>

GigaSpaces GigaSpaces
Software
  • Reinvented technical documentation and online help by using a wiki instead of RoboHelp
  • Dramatically improved the user experience of finding and reading documentation
  • Uses Confluence internally as an intranet, too
Read the full GigaSpaces case study >>

GPC Biotech GPC Biotech
Biotechnology
  • Confluence became the default knowledge base and a collaborative platform
  • Records and reviews preliminary experimental results in the wiki
  • Fine-grained permissioning schemes allow for collaboration between teams
Read the full GPC Biotech case study >>

Night Kitchen Interactive Night Kitchen Interactive
Design firm and Atlassian Partner
  • Develops and designs professional knowledge collaboration sites and online learning environments using Confluence
  • Created Constitution Day wiki
  • Uses Adaptavist's Builder to redesign (re-theme) Confluence
Read the full Night Kitchen Interactive case study >>

National Constitution Center National Constitution Center
Non-profit education
  • Provides resources for educators, a content clearinghouse for partners, and a community hub for 50,000+ visitors per day
  • Married the search engine with a customised rating system
  • Re-themed Confluence with outstanding new design
Read the full National Constitution Center case study >>

Red Ant Red Ant
Website design and development
  • Created customer extranet to visually communicate complex design concepts
  • Conducts interactive dialogue with clients in wiki instead of email
  • Uses JIRA (the issue tracker) and Confluence, often together
Read the full Red Ant case study >>

Sabre Holdings Sabre Holdings
Technology-powered travel solutions
  • Confluence spreading organically with 1/5 of the company (2000+ users) using it before official rollout
  • Every department has their own space to manage and share knowledge
  • Customised Confluence by adding a single sign-on with Netegrity Site Minder
Read the full Sabre Holdings case study >>

Johns Hopkins University Johns Hopkins University
Higher education
  • Cut down time of managing, writing, and collaborating on technical specifications
  • Relies on information within Confluence to keep people up-to-date and informed
  • Uses both Confluence and JIRA (the issue tracker), often together
Read the full Johns Hopkins University case study >>

Customware Customware
Systems integrator
  • Runs their consulting business using Confluence and JIRA
  • Uses JIRA for project management and customer support while using Confluence for all aspects of information sharing
  • Sets up project management and intranet solutions for customers that differentiate their consulting projects
Read the full Customware case study >>

Near Infinity Near Infinity
Systems integrator
  • Builds secure information sharing systems for the defense and intelligence community
  • Uses Confluence to run its consulting business
  • Customizes Confluence for control and access sought by large commercial and government organisations
Read the full Near Infinity case study >>

Telenor Telenor
Telecommunications industry
  • Replaced cumbersome document management system with Confluence
  • Used by software development for knowledge management
  • Leverages Confluence's open architecture for customisation
Read the full Telenor case study >>

University of California Berkeley University of California Berkeley
Research projects
  • Uses for research in the Technology Enhanced Learning in Science (TELS) Center
  • Uses for writing academic papers
  • Supports collaboration across disparate institutions and departments
Read the full UC Berkeley case study >>

Our testimonials and customer list will also give you a sense of other organisations using Confluence.

“We're now writing serious academic papers using the product. It's just a great tool for collaboration.”
Dr. Jeff Holmes, Postdoctoral Scholar – University Of California, Berkeley

Who uses Confluence?

The largest commercial wiki - 4,900+ organisations globally.