Case Studies

How can Confluence help your organisation? Our case studies provide a detailed look at how some organisations use Confluence in their day-to-day activities.

Accenture

Accenture IT Consultancy

Today, over 95,000 consultants, IT, developers, and executives use Confluence daily to collaborate, write documentation, and more. How did they get such massive adoption? Watch our recorded webinar to hear Nicolas Peeters in the Technology Architecture group at Accenture, answer that question and discuss Accenture's use of Confluence.

Read the full Accenture case study

Sun Microsystems

Sun Microsystems Computer Hardware and Software

Get a closeup look at SunSpace, Sun Microsystems' social-enabled Enterprise 2.0 community framework which has over over 21,000 users and around 360 communities.

In this recorded webinar, Peter Reiser shows how his team used Confluence to make this Facebook-like, advanced Social Networking system used extensively at Sun. Features of SunSpace include: myProfile, Communities, Value Driven, and Intelligent Mashup.

Read the full Sun Microsystems case study

BearingPoint

BearingPoint IT Company

As a founding member of the Enterprise 2.0 Capabilities Group, Nate Nash has led large implementations of social media technologies for commercial and public organizations. Notably, he was responsible for implementing the BearingPoint Enterprise Wiki, powered by Confluence, for over 17,000 global consultants. Watch this webinar recording to learn first hand how to make your organisation more transparent with Confluence

Read the full BearingPoint case study

BearingPoint

OpenCloud Telecommunications Software

In this recorded webinar our own tech writing guru, Sarah Maddox, speaks with Jon Herzog at OpenCloud about their approach to building documentation on Confluence. Jonathan talks about:

  • Why OpenCloud switched to Confluence for their documentation and how they migrated
  • DITA, Docbook and PDF... do they ever export the documentation?
  • The workflow they follow for updating their documentation in Confluence

Read the full OpenCloud case study

Dow Jones & Co.

Dow Jones & Company Digital media

  • Manages and collaborates on all types of documentation and processes in the wiki.
  • Simply turned on Confluence and saw adoption take off.
  • Calls Confluence a more manageable audit trail than a document management system.
Read the full Dow Jones case study
Wrycan, Inc.

Wrycan, Inc.XML content management software

  • Depends on Confluence as an internal knowledge base, with information ranging from documentation to the holiday schedule.
  • Offers collaborative environment for partners and clients via the extranet.
  • Uses the wiki to expand upon and connect specs managed and tracked within JIRA.
Read the full Wrycan, Inc. case study
JavaPolis

JavaPolisAnnual Java User-Group conference

  • Uses Confluence as the JavaPolis website and communication portal for 92,000 unique visitors
  • Created Parleys.com, a video-streaming site where the public watches and votes on technical speeches
  • Annually designs a new Confluence site for each JavaPolis conference by customising it and developing plugins
Read the full JavaPolis case study
GigaSpaces

GigaSpacesSoftware

  • Reinvented technical documentation and online help by using a wiki instead of RoboHelp
  • Dramatically improved the user experience of finding and reading documentation
  • Uses Confluence internally as an intranet, too
Read the full GigaSpaces case study
GPC Biotech

GPC BiotechBiotechnology

  • Confluence became the default knowledge base and a collaborative platform
  • Records and reviews preliminary experimental results in the wiki
  • Fine-grained permissioning schemes allow for collaboration between teams
Read the full GPC Biotech case study
Night Kitchen Interactive

Night Kitchen InteractiveDesign firm and Atlassian Partner

  • Develops and designs professional knowledge collaboration sites and online learning environments using Confluence
  • Created Constitution Day wiki
  • Uses Adaptavist's Builder to redesign (re-theme) Confluence
Read the full Night Kitchen Interactive case study
Red Ant

Red AntWebsite design and development

  • Created customer extranet to visually communicate complex design concepts
  • Conducts interactive dialogue with clients in wiki instead of email
  • Uses JIRA (the issue tracker) and Confluence, often together
Read the full Red Ant case study
Sabre Holdings

Sabre HoldingsTechnology-powered travel solutions

  • Confluence spreading organically with 1/5 of the company (2000+ users) using it before official rollout
  • Every department has their own space to manage and share knowledge
  • Customised Confluence by adding a single sign-on with Netegrity Site Minder
Read the full Sabre Holdings case study
Johns Hopkins University

Johns Hopkins UniversityHigher education

  • Cut down time of managing, writing, and collaborating on technical specifications
  • Relies on information within Confluence to keep people up-to-date and informed
  • Uses both Confluence and JIRA (the issue tracker), often together
Read the full Johns Hopkins University case study
Customware

CustomwareSystems integrator

  • Runs their consulting business using Confluence and JIRA
  • Uses JIRA for project management and customer support while using Confluence for all aspects of information sharing
  • Sets up project management and intranet solutions for customers that differentiate their consulting projects
Read the full Customware case study
Near Infinity

Near InfinitySystems integrator

  • Builds secure information sharing systems for the defense and intelligence community
  • Uses Confluence to run its consulting business
  • Customizes Confluence for control and access sought by large commercial and government organisations
Read the full Near Infinity case study
Telenor

TelenorTelecommunications industry

  • Replaced cumbersome document management system with Confluence
  • Used by software development for knowledge management
  • Leverages Confluence's open architecture for customisation
Read the full Telenor case study
University of California Berkeley

University of California BerkeleyResearch projects

  • Uses for research in the Technology Enhanced Learning in Science (TELS) Center
  • Uses for writing academic papers
  • Supports collaboration across disparate institutions and departments
Read the full UC Berkeley case study

Our testimonials and customer list will also give you a sense of other organisations using Confluence.