Purchasing FAQ
Bonfire Licensing and Pricing
Download Licenses
OnDemand Subscriptions
- 1. What applications and add-ons can be used with Bonfire in Atlassian OnDemand?
- 2. Where can I sign up for an evaluation?
- 3. How much is an Atlassian OnDemand subscription?
- 4. How can I purchase or request a quote for Atlassian OnDemand?
- 5. What is the minimum term of service?
- 6. Is there a discount if I purchase the annual subscription?
- 7. What payment options are available?
- 8. Where can I find the Atlassian OnDemand Terms of Use?
- 9. I have more questions about Atlassian OnDemand.
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.
Download Licenses
1. What does a new Bonfire license cost?
We believe the Bonfire licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
| Commercial | Academic | |
|---|---|---|
| Bonfire for JIRA 10 Users | US $10 | US $10 |
| Bonfire for JIRA 25 Users | US $600 | US $300 |
| Bonfire for JIRA 50 Users | US $1,100 | US $550 |
| Bonfire for JIRA 100 Users | US $2,000 | US $1,000 |
| Bonfire for JIRA 101+ Users | US $4,000 | US $2,000 |
Note: Bonfire is a plugin for JIRA. The Bonfire license type and user count must match that of the JIRA license it is being used with. For instance, a 25 User Commercial JIRA license will require a 25 User Commercial Bonfire license.
2. How much is it to renew my Bonfire software maintenance?
All non-free licenses include 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for another 12 months* at our discounted renewal prices.
| Commercial | Academic | |
|---|---|---|
| Bonfire for JIRA 10 Users | US $10 | US $10 |
| Bonfire for JIRA 25 Users | US $300 | US $150 |
| Bonfire for JIRA 50 Users | US $550 | US $275 |
| Bonfire for JIRA 100 Users | US $1,000 | US $500 |
| Bonfire for JIRA 101+ Users | US $2,000 | US $1,000 |
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. However, customers can request a quote at any time from the Quote & Order Form; see this FAQ for more details.
*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.
3. What is the cost to upgrade my Bonfire license to a higher user tier?
You will be pleased to know that you can upgrade JIRA at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
| Bonfire for JIRA 50 Users | Bonfire for JIRA 100 Users | Bonfire for JIRA 101+ Users | |||||
|---|---|---|---|---|---|---|---|
| Commercial | |||||||
| From 1-10 Users Starter License | $10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase users you will need to purchase a new Bonfire license. | ||||||
| From Bonfire for JIRA 25 Users to | US $800 | US $1,700 | US $3,700 | ||||
| From Bonfire for JIRA 50 Users to | US $1,450 | US $3,450 | |||||
| From Bonfire for JIRA 100 Users to | US $3,000 | ||||||
| Academic | |||||||
| From 1-10 Users Starter License | $10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase users you will need to purchase a new Bonfire license. | ||||||
| From Bonfire for JIRA 25 Users to | US $400 | US $850 | US $1,850 | ||||
| From Bonfire for JIRA 50 Users to | US $725 | US $1,725 | |||||
| From Bonfire for JIRA 100 Users to | US $1,500 | ||||||
Note: Bonfire is a plugin for JIRA. The Bonfire license type and user count must match that of the JIRA license it is being used with. For instance, a 50 > 100 User Commercial JIRA license upgrade will require a 50 > 100 User Commercial Bonfire license upgrade.
4. How do I request a quote?
Requesting an obligation-free quote is easy! You will just need to submit your request through our Quote & Order Form. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.
5. Does my Bonfire license have to match my JIRA license?
Yes, Bonfire is a plugin for JIRA. The Bonfire license type and user count must match that of the JIRA license it is being used with. For instance, a 25 User Commercial JIRA license will require a 25 User Commercial Bonfire license. This also means if the JIRA license is upgraded then the Bonfire license will require upgrading to be compatible with the upgraded JIRA license.
6. How is Bonfire licensed?
A Bonfire commercial/academic license entitles you to:
- Install Bonfire on a single instance of JIRA in a production environment on 1 server
- Perpetual Bonfire use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
A Bonfire license must match the user count and type of the JIRA license it is being used with. For instance, a 25 User Commercial JIRA license will require a 25 User Commercial Bonfire license.
An academic license is available for qualified educational and academic institutions (learn more).
Please read the End User License Agreement (EULA) for more details.
OnDemand Subscriptions
1. What applications and add-ons can be used with Bonfire in Atlassian OnDemand?
Bonfire is an add-on in the JIRA family and requires JIRA as its base product.
| Family / Base product | Additional applications | Add-ons* |
|---|---|---|
| JIRA OnDemand | Bamboo Bitbucket | GreenHopper Bonfire Gliffy Tempo |
| Confluence OnDemand | n/a | Team Calendars |
Note: Adding JIRA Family products to active Confluence Family-only instances is not currently supported. If you plan to use JIRA with Confluence, we recommend adding it to your trial when it's created. We plan to remove this restriction as quickly as possible.
*Add-ons must match the user tier of the parent application
2. Where can I sign up for an evaluation?
Atlassian OnDemand can be evaluated free for one month. Visit Try Atlassian OnDemand to start a one-month evaluation.
Already using OnDemand? To add Bonfire and other products to your existing subscription, visit the OnDemand configuration page and choose the products you'd like to add. You'll automatically get a free one-month trial of any new products before their cost is added to your subscription.
3. How much is an Atlassian OnDemand subscription?
We offer a la carte pricing for OnDemand. Your subscription starts with JIRA and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Bonfire) and additional applications.
| Users | JIRA/Confluence OnDemand Monthly | JIRA/Confluence OnDemand Annual | OnDemand Add-ons Monthly | OnDemand Add-ons Annual |
|---|---|---|---|---|
| 1-10 | $10 | $100 | $10 | $100 |
| 11-15 | $50 | $500 | $25 | $250 |
| 16-25 | $100 | $1,000 | $50 | $500 |
| 26-50 | $200 | $2,000 | $100 | $1,000 |
| 51-100 | $300 | $3,000 | $150 | $1,500 |
| 101-500 | $500 | $5,000 | $250 | $2,500 |
| 501-2000 | $1,000 | $10,000 | $500 | $5,000 |
Additional Applications: Bamboo & Bitbucket
Bamboo & Bitbucket are available as additional applications for JIRA OnDemand subscribers. Please note that Bamboo is sold per agent, not per user.
| Agents | Jobs | Bamboo OnDemand Monthly | Bamboo OnDemand Annual |
|---|---|---|---|
| 1 | 10 job limit | $10 | $100 |
| 1 | Unlimited jobs | $50 | $500 |
| 5 | $100 | $1,000 | |
| 10 | $250 | $2,500 | |
| 25 | $500 | $5,000 | |
| 100 | $1,000 | $10,000 |
| Users | Bitbucket OnDemand Monthly | Bitbucket OnDemand Annual |
|---|---|---|
| 10 | $10 | $100 |
| 25 | $25 | $250 |
| 50 | $50 | $500 |
| 100 | $100 | $1,000 |
| Unlimited | $200 | $2,000 |
4. How can I purchase or request a quote for Atlassian OnDemand?
A quote can be requested for the annual payment option only.
If evaluating Atlassian OnDemand the credit card supplied during sign-up will automatically be charged at the end of the 30 day evaluation. Monthly payment customers can purchase at anytime using a credit card and the first month of paid service will commence at the end of the evaluation period.
To purchase a monthly subscription with a credit card or request an annual payment quote:
- Log into My Atlassian, the account page will display. Atlassian OnDemand will be listed in the Evaluations section.
- Click the '+' sign of your Atlassian OnDemand subscription, your account management screen will display.
- In the Actions section select the desired application(s), Add-on(s) and user levels from the "Configure" screen.
- In the Actions section click "Buy."
- The current service configuration will appear in the Quote & Order Form.
- Select the monthly or annual payment term.
- Click "Add to Cart" and follow the steps to check out.
Once complete, an email will be sent to the named billing and technical contacts with a paid invoice or official quote attached.
5. What is the minimum term of service?
The minimum term of service is one month. You can choose to renew on a month by month basis, or save money by purchasing a year in advance.
6. Is there a discount if I purchase the annual subscription?
Yes, how does two months free sound? Our annual subscriptions cost the equivalent of 10 months but you get 12 months of service.
7. What payment options are available?
Monthly: this payment option is automatically charged to the credit card associated with the Atlassian OnDemand subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.
Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their My Atlassian account.
8. Where can I find the Atlassian OnDemand Terms of Use?
You can find the Hosted Services Terms of Use on our website.
9. I have more questions about Atlassian OnDemand.
Great, because we have more answers! Please see our complete Altassian OnDemand FAQ.