4 ways to elevate incident response with Jira Service Management

Join this webinar to learn why companies are choosing Jira Service Management to lower costs and unite their Dev and IT Ops teams on one platform for faster resolution.

In today’s connected world, incidents happen. Unaddressed - a tiny disruption can lead to frustrated customers and a loss of revenue.

With Jira Service Management, your teams can rapidly respond to, investigate, resolve, and prevent incidents – all on one platform at a lower cost.

Join Shaun Pinney, Senior Product Marketing Manager at Atlassian and Cathi Davey, Principal Solutions Engineer at Atlassian to learn why Dev and IT Ops teams are choosing Jira Service Management to:

  • Accelerate end-to-end incident resolution
  • Collaborate across Dev, Ops, and support on one platform
  • Automate alert & incident actions across products at no additional cost
  • Reduce total cost of ownership (TCO) with a complete incident management platform

발표자

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun은 Atlassian에서 Jira Service Management 팀의 선임 제품 마케팅 매니저를 맡고 있습니다. HubSpot, Backupify, Datto, Opsgenie를 비롯한 테크놀로지 기업에서 마케팅 및 고객 대면 역할을 담당하며 경력을 쌓았습니다. 웨비나를 주최하지 않을 때는 뉴잉글랜드의 숲에서 산악자전거를 즐깁니다.

Cathi Davey

Principal Solutions Engineer, Atlassian

Cathi is a Principal Solutions Engineer specializing in Enterprise Service Management at Atlassian. She has 20 years in IT Operations and Service Management including time at Axios Systems, BMC, Splunk, and Sun Microsystems. Cathi focuses on helping customers unite every team on a single platform to democratize service delivery, resolve issues faster, and deliver amazing service experiences.