Cenqua – Customer FAQ

What does this mean for you?

What does this mean for Cenqua's products?

Clover, Crucible & FishEye will continue uninterrupted. In fact the original Cenqua team, plus significant new resources, will deliver more features and improvements more often. There will be no more releases of Clover.NET and support will only be available to customers who purchased maintenance within the last 12 months. We are pulling content from the Cenqua website onto the Atlassian site; you can already read about FishEye, Crucible and Clover on our website. Over the next few months, the Cenqua site will disappear completely and all documentation and support will reside on our site.

Where do I get support for the Cenqua products?

Documentation can be accessed via Atlassian's support page.
Support tickets and issues should be entered on Atlassian's online support system.

I was just about to buy a Cenqua product, now what?

You can purchase Clover, Crucible & FishEye via Atlassian. Note that the pricing structure for all products has changed.

Where is my account information?

If you have a Cenqua account, you can still log into the account on Cenqua.com. Eventually, all records will be added to atlassian.com/my and new user names and passwords will be generated and sent to Cenqua customers.

What happens to my Cenqua product license and maintenance agreement?

Your license and maintenance agreement remain unchanged. Atlassian now owns all Cenqua intellectual property and assumes ownership of all license and maintenance agreement with Cenqua's customers.

What happens to all the open source licenses that Cenqua has distributed?

Atlassian also supports open source developers with free licenses, so the free open source and community licenses that Cenqua has donated will remain unchanged. fisheye.cenqua.com is a community service provided by Cenqua and Contegix to provide access to FishEye for open source projects that can't run their own FishEye instance. For now, all projects will remain at that URL. If you would like to us add your project, please contact us at sales@atlassian.com.

What's happening to Clover.NET?

Clover.NET has been discontinued due to strategic reasons. It is no longer available for purchase or renewal and no new features will be released. Existing users will continue to receive full technical support for 12 months from when they last purchased, and Atlassian will continue to patch bugs until 1 August 2008. After this date, Clover.NET will be officially end-of-lifed.

Users who are interested in a .NET-based code coverage tool should consider the free Ncover or the coverage tool bundled with Microsoft Visual Studio Team Foundation Server.

Will this add three new products to Atlassian's stable or will the technology be woven into Atlassian's existing products?

Cenqua's products, Fisheye, Clover and Crucible will all remain separate products and will continue to be developed by the same team, with some new blood from Atlassian.

What's happening to Cenqua staff?

Cenqua's development and executive staff are all coming to Atlassian. Cenqua's founders, Peter Moore, Brendan Humphreys, Conor MacNeill and Matt Quail will all be coming to work at Atlassian's Sydney office. Peter will oversee all product development of the Cenqua product line including product management and engineering.

Who is Atlassian?

Over 7,000 customers in more than 88 countries use our products for software development and collaboration. Atlassian JIRA is the world's most popular commercial issue tracker, and Confluence is an award-winning enterprise wiki used for knowledge sharing and collaboration. Our newest products include Bamboo, a continuous integration server, and Crowd for single sign-on and user management. We have nearly 100 employees worldwide including offices in Sydney, San Francisco, and Kuala Lumpur, and we're hiring!