415.701.1110
JIRA – Licensing and Pricing
License categories
JIRA licensing falls into a number of broad categories:
- New licenses - for customers buying a JIRA license
- Enterprise Hosting - for customers looking for JIRA hosted
- License upgrades - for those looking to upgrade their license
- Software maintenance - for those looking to renew their software maintenance (support and updates)
- Community & Open Source licenses - free licensing for the community
- Licensing terms - how we license our software
Our purchasing FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact us.
New licenses
We believe the JIRA licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
| Standard | Professional | Enterprise | |
|---|---|---|---|
| Commercial License | US $1,200 | US $2,400 | US $4,800 |
| Academic License | US $600 | US $1,200 | US $2,400 |
Discounts: Atlassian offers a volume discount when multiple products are purchased together in a single order. Please refer to our purchasing FAQ to find out more about our volume discounting.
License upgrades
You will be pleased to know that you can upgrade JIRA at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance.
If your organisation has started with the Standard or Professional edition of JIRA, perhaps you might want to upgrade as your needs grow. The different features can be found in the edition comparison.
| Professional from Standard | Enterprise from Professional | Enterprise from Standard | |
|---|---|---|---|
| Commercial License | US $1,500 | US $2,800 | US $4,000 |
| Academic License | US $750 | US $1,400 | US $2,000 |
Software maintenance (support & updates)
All non-free licenses include 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for another 12 months at our discounted renewal prices.
To understand the value that active software maintenance provides, please see: 'Why renew JIRA software maintenance?'
| Standard | Professional | Enterprise | |
|---|---|---|---|
| Commercial License | US $600 | US $1,200 | US $2,400 |
| Academic License | US $300 | US $600 | US $1,200 |
Community & Open Source licenses
Community
JIRA is free for use by official non-profit organisations and charities (proof of non-profit status is required). There are certain organisations whose purpose is to make the world a better place, and we believe in helping them achieve that.
Community licenses are designed for organisations which are:
- non-profit,
- non-government,
- non-academic,
- non-commercial,
- non-political and
- secular
in nature, that would not otherwise be able to afford JIRA. If your organisation is philanthropic in nature then you probably qualify.
Open Source
Atlassian supports and believes in the Open Source movement - JIRA utilises a number of good Open Source components, and Atlassian developers are committers on a large number of Open Source projects.
To give back to the open source community (and hopefully improve the quality of those projects!), JIRA is free for any Open Source project to use.
There are a few requirements for an Open Source license, the main ones being:
- Established code base
- Publicly available project website
- Using an approved open source license
- Your JIRA instance will be publicly accessible
Licensing terms
A JIRA commercial/academic license entitles you to:
- Deploy a single instance of JIRA in a production environment on 1 server
- Unlimited projects, users and issues
- Perpetual JIRA use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
- Full source code (under a developer source license which allows for broad customisation)
An academic license is available for qualified educational and academic institutions (learn more).
Still got questions? Please consult our purchasing FAQ or contact us.
